1. Overview
WorkPulse Time Tracking is an iPad kiosk app and web-based employee time tracking platform for small businesses. The service helps businesses manage employee clock-ins, clock-outs, breaks, lunches, schedules, attendance, audit logs, payroll-ready reports, CSV/PDF exports, and automated email reports.
This Privacy Policy applies to WorkPulse Time Tracking websites, web apps, kiosk experiences, mobile or tablet app experiences, related support, and associated services operated by Pac Soft LLC ("Pac Soft," "we," "us," or "our").
WorkPulse is generally used by businesses and organizations as our customers. If you are an employee using a WorkPulse kiosk or employee time clock, your employer or organization is usually responsible for deciding what employee records are entered, how they are used for payroll or attendance purposes, and how long they are retained.
2. Information We Collect
We collect information that customers provide directly, information employees enter or generate while using the kiosk or time clock, and technical information created when the service is used.
Business owner, administrator, and account information
When a customer creates or manages a WorkPulse account, we may collect:
- Name, email address, username, password credentials, and account role.
- Organization or business name, company URL or tenant slug, timezone, employee estimate, and subscription status.
- Billing email and checkout or subscription metadata. Payment card details are handled by our payment processor, and we do not store full card numbers.
- Support messages, requests, feedback, and other communications with us.
Employee and kiosk time tracking information
When employees use WorkPulse Time Tracking through a kiosk, tablet, iPad, or web page, customers may enter or generate:
- Employee name, employee number, PIN, status, and employment-related profile details configured by the customer.
- Clock-in and clock-out records, shift records, break and lunch events, schedules, attendance records, overtime calculations, and payroll-ready summaries.
- Time adjustments, manager edits, audit logs, kiosk device records, and activity connected to attendance or payroll review workflows.
Usage, device, and diagnostic information
We may automatically collect limited technical and usage information, including:
- IP address, browser type, operating system, device type, app version, and general device or kiosk identifiers.
- Pages visited, features used, app activity, access times, session events, and interactions with reports or exports.
- Cookies, session data, local storage, and similar technologies used for login sessions, preferences, security, and service operation.
- Logs, diagnostics, error reports, crash data, and security events used to operate and protect the service.
3. How We Use Information
We use the information we collect to provide, operate, secure, and improve WorkPulse Time Tracking, including to:
- Provide employee time tracking, kiosk clock-in/out, break and lunch tracking, scheduling, attendance records, audit logs, and payroll-ready reporting.
- Create and manage customer accounts, organizations, users, subscriptions, settings, and support requests.
- Generate CSV/PDF exports, automated email reports, payroll summaries, audit trails, and related business records.
- Authenticate users, protect accounts, detect misuse, troubleshoot problems, maintain logs, and improve service reliability.
- Send operational emails, such as account setup messages, password resets, report emails, billing notices, and service updates.
- Analyze product usage, diagnose crashes, improve features, and understand how customers use the platform.
- Comply with legal, accounting, tax, security, and contractual obligations.
4. How We Share Information
We share information only as needed to operate WorkPulse Time Tracking, support customers, comply with law, or protect the service. We may share information with:
- Authorized customer administrators, managers, payroll users, or other users configured by the customer.
- Service providers that help us run the platform, such as hosting, cloud infrastructure, database, storage, email delivery, payment processing, analytics, monitoring, diagnostics, customer support, and security providers.
- Professional advisors, such as attorneys, accountants, auditors, insurers, or consultants, where reasonably necessary.
- Government authorities, law enforcement, courts, or other parties when required by law or when necessary to protect rights, safety, security, or prevent fraud or abuse.
- A successor organization in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protections for personal data.
Service providers are expected to use information only to provide services to us or to our customers and not for their own independent sale of personal data.
5. Data Retention
We retain personal data for as long as reasonably necessary to provide WorkPulse Time Tracking, support customer accounts, maintain accurate business records, and meet legal, accounting, tax, security, and contractual obligations.
Time tracking and workforce records may need to be retained for business, payroll, audit, legal, tax, or accounting purposes. These records can include clock-in/out history, breaks, lunches, schedules, attendance records, payroll-ready reports, CSV/PDF exports, automated email reports, adjustment history, and audit logs.
Customers are responsible for determining their own retention requirements for employee records and payroll-related data. When an account is closed or a deletion request is approved, we may delete or de-identify information unless retention is required or permitted for legal, accounting, security, backup, dispute resolution, or fraud prevention purposes.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, authentication, encryption in transit, monitoring, backups, and operational security practices.
No website, app, network, database, or transmission method is 100% secure. We cannot guarantee absolute security, but we work to protect WorkPulse Time Tracking and improve our safeguards over time.
7. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, update, export, restrict, or request deletion of personal data. You may also have the right to object to certain processing or withdraw consent where consent is the legal basis for processing.
Business owners and administrators can access and update many account and employee records directly inside WorkPulse Time Tracking. To request help with account-level data, contact us at support@goworkpulse.com.
If you are an employee whose information is managed by your employer or organization, please contact that employer or organization first. We may need to refer employee requests to the customer that controls the relevant workforce records.
8. Children's Privacy
WorkPulse Time Tracking is intended for business and workplace use. It is not intended for children under 13, and we do not knowingly collect personal data directly from children under 13. If you believe a child under 13 has provided personal data to us, please contact us so we can review and take appropriate action.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. If changes are material, we may provide additional notice through the service, by email, or by other appropriate means.
10. Contact Us
If you have questions about this Privacy Policy or how WorkPulse Time Tracking handles personal data, contact Pac Soft LLC: